We are an IT service provider specializing in Microsoft 365 and Ubiquiti branded firewall, Wi-Fi, and switch solutions. We offer a wide range of services, from basic IT support like computer network troubleshooting and repair to advanced solutions such as server-to-cloud migration, Microsoft 365 security refinements, forensic intrusion analysis, and Azure server, desktop, and laptop deployment. Our offerings also include desktop and server patch management, anti-malware, and security monitoring. All work is performed on a time and materials basis, with no contracts required, and we focus solely on service—no parts are sold.
We collect personal information (such as contact and payment details) solely to provide and improve our services. Your data is protected with industry-standard security measures and is not shared with third parties except as required by law or for service provision. You have the right to access, correct, or delete your personal information.
We comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure handling of payment card information.
Terms and Conditions
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Scope of Services
We provide IT services only, including server-to-cloud migration, network troubleshooting, Microsoft 365 security, forensic intrusion analysis, Azure deployments, patch management, and security monitoring. We specialize in Microsoft 365 and Ubiquiti branded firewall, Wi-Fi, and switches. No parts are sold—all work is service-based.
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Payment Terms
All services are performed on a time and materials basis. Payment is due upon completion of the service unless otherwise agreed. No contracts or upfront fees are required unless specified for certain projects.
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Service Delivery
- Services are scheduled based on availability and scope.
- You must provide necessary access to systems, networks, or accounts for us to perform the service.
- We aim to meet agreed timelines, but delays due to your actions or unforeseen technical issues may occur.
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Cancellation and Refunds
- You may cancel services with at least 24 hours' notice.
- No refunds are provided for completed work. For incomplete services, refunds may be considered at our discretion, minus time and materials already used.
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Liability and Warranties
- Our liability is limited to the cost of the services provided.
- We guarantee reasonable care and skill in our work. No other warranties are offered beyond what the law requires.
- We are not responsible for indirect, consequential, or incidental damages, such as data loss or business interruption.
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Dispute Resolution
- We’ll first try to resolve disputes informally.
- If that fails, disputes will go to mediation or binding arbitration per US rules.
- If litigation is needed, it will occur in United States courts.
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Governing Law
These terms are governed by the laws of United States.